Here’s the scenario….you are in a restaurant way out of town. You have no connections or relationships there yet you are treated as if you have been going there forever…
The Colonel and I decided to get out of town for the weekend. We headed northwest to a little town in Oklahoma….ok some of you are already rolling your eyes thinking of me in Oklahoma….but, it was a cute and quaint town and resort.
The first night for dinner, we went into the resort restaurant and wanted a glass of wine. Well, the choices were limited and I’m not a wine connoisseur so when we were told that most weren’t available, I went to the bar with Kitty, our waitress. She was very apologetic that there wasn’t enough of one kind for the two of us. I told her we would have different wines and no worries. I went back to the table and told the colonel and he too was fine. Kitty did find us enough of one kind, not our first or second choice, and thanked us for being patient. She did ask us what kind we would have wanted if available from the choices at the bar and we told her.
We had dinner, the food was good and we drank our glass of wine and left.
The second night, we went back to the restaurant and had our same table, and guess what? Kitty was waiting for us with a bottle of wine and glasses, and it was the kind we said we would have wanted. She didn’t know us or even sure we would show up, but she was ready…just in case.
We were flattered and told her how amazing she was. She has a huge smile and thanked us…she thanked us rather than thinking we should be thanking her. We did over and over again and she came and checked on us numerous times and I know not only did she make our night, we made hers.
Being in Oklahoma was special because I was there with the colonel but also because it’s the little things that change your life….and I think she felt it as well.